Terms & Conditions
Stealth Special Vehicles Pty Ltd ACN 623 735 893 (“we” “us”)
The Terms and Conditions are related to Stealth products purchased direct from Stealth Special Vehicles Pty Ltd or via one of our Stealth Special Vehicles Authorised Dealers.
Please read the Terms and Conditions carefully before purchasing any products. We recommend you keep a copy of the Terms and Conditions for future reference. We may modify the Terms and Conditions at any time.
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Copyright
© Stealth Special Vehicles Pty Ltd, www.stealthspecialvehicles.com©,
This site, and all of its contents, are protected by copyright, trademark and other laws of Australia, as well as international conventions and the laws of other countries (“Intellectual Property”).
This site publishes trademarks owned by Elektromotive Australia Pty Ltd ACN 121 877 343, and registered under the jurisdiction of the Commonwealth of Australia and its territories, registration numbers 1493666 and 1689495. Stealth Special Vehicles Pty Ltd is authorised to use these trademarks under licence from Elektromotive Australia Ptd Ltd. You may not, and agree that you will not, reproduce, download, license, publish, enter into a database, display, modify, create derivative works from, transmit, post, distribute or perform publicly by any means, method, or process now known or later developed, decompile, reverse engineer, disassemble, use on another computer-related environment, transfer or sell any Intellectual Property, information, software or products obtained from or through this site, in whole or in part, without the express written permission of Stealth Special Vehicles Pty Ltd.
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The Australian Copyright Act allows certain uses of content from the Internet without the copyright owner’s permission. This includes uses by educational institutions and by Commonwealth and State governments, provided fair compensation is paid. For more information, see www.copyright.com.au and www.copyright.org.au.
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The owners of copyright in the content on this website may receive compensation for the use of their content by educational institutions and governments, including from licensing schemes managed by Copyright Agency. We may change these terms of use from time to time. Check before re-using any content from this website.
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Payments & Disputes
All goods must be fully paid prior to shipment. We do not accept checks, drafts, or money orders. Other payment options may be available via your local dealer.
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Credit cards
When making a payment, you confirm that the all accounts or credit/debit cards being used are yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Customer assumes all costs associated with a disputed credit card charge, which results in an action from our merchant account provider, otherwise known as “chargebacks.”
Deposits and Payment Plans
For some products, We offer the opportunity for customers to place an Order by way of deposit. The amount of the deposit may vary from time to time without notice. Deposits are subject to cancellation fees as outlined in our Cancellations sections below. Full payment is required before Product is shipped.
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Security Checks
We do not formally accept your Order until it has passed our internal validation procedures for verifying the bona fides of each Order placed. We may run security checks for the purpose of preventing credit card or payment fraud. Security checks may be conducted by telephone, by email or by a combination of both. As part of a security check we will require you to provide further verification of your credit card and your identification. You are welcome to perform a security check in store if you do not wish to participate via email or phone. If you do not agree to undergo a security check you may have your order cancelled and refunded. We maintain absolute discretion to cancel and refund your Order if you refuse to undergo any part of a security check.
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Product Descriptions
Specifications
Products specifications will be outlined by our sales agents during the sales process.
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Colours
We have made every effort to display as accurately as possible the colours of our Stealth products that appear on our Site. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
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Cancellations
Vehicle Orders
Cancellation of custom-built vehicle orders will be accepted one week from order. A re-stocking fee of $500 will be charged on all cancelled orders after the one week grace period. All requests must be made to us in writing via your sales agent and will be confirmed in writing by Us.
Customers will be eligible for return of the purchase price of the product, less any shipping, customs, or other costs and fees including but not limited to finance, credit card or foreign exchange fees incurred by Stealth Special Vehicles. These fees will be charged on all order cancellations and in addition to the $500 restocking fee for order cancellations.
Parts & Accessories
Cancellation of parts and accessory orders we only be allowed within 24 hours of purchase and only if products have not yet been shipped.
Customers will be eligible for return of the purchase price of the product, less any fees already incurred by Stealth Special Vehicles including but not limited to finance, credit card or foreign exchange fees incurred by Stealth Special Vehicles. These fees will be charged on all order cancellations.
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Modifications to Orders
Vehicle Orders
Modifications to custom-built Orders will be accepted one week from order. All requests must be made to Stealth in writing and will be confirmed in writing.
Parts & Accessories
Modifications to parts orders we only be allowed within 24 hours of purchase and only if products have not yet been shipped. All requests must be made to us in writing via your sales agent and will be confirmed in writing by Us.
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Returns
Vehicle Orders
Returns will only be accepted in accordance with the ACCC consumer protections and statutory obligations under Australian Consumer Law found here www.accc.gov.au
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Spare Parts
Stealth Special Vehicles stands behind the quality of its spare part products and we hope you’re 100% happy with your purchase. If for some reason you are not satisfied with your product you may return it within 30 days for a refund, exchange or store credit.
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However, if you’re unsatisfied with your purchase, you can return it subject to the terms below:
You must have an original receipt or packing slip to complete your return. Stealth products can be returned only after obtaining Returns Approval from Us by emailing sales@specialvehicles.com. Any product returned without providing the required Returns Approval notice will be rejected and returned, at customer’s expense, to customer.
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Returned product must be in new and unused condition. We will only accept returns on items that are as new, unworn, and unopened (unless faulty). We cannot accept returns or exchanges on items that have been installed or damaged (e.g. clamp marks on handle bars or electrical items with cut wires).
Stealth Special Vehicles reserves the right to inspect all returned product and documentation to determine compliance with this policy. We have the right to reject any return if customer has not complied with this policy.
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Customer is responsible for shipping costs to return product.
Custom-built products are final and are not eligible for returns, changes or alterations unless otherwise agreed to by Us in writing and all conditions of this policy have been met.
Items purchased through a Stealth Special Vehicles Authorised Dealers must be returned to the Dealer.
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Data, Use and Protection of your Information
By placing your Order, you agree that we may store, process and use data information collected from your Order Form for the purposes of processing and delivering your Order. We automatically collect and record information for each order, which may include IP address, cookie information and pages, you visited.
We never give your personal information to third parties. We do not collect or store credit card information. If you so indicate on the appropriate section of your Order Form, by placing your Order you also agree that we may use such data, other than credit card details, in order to provide you with information from time to time on other Stealth products that may be of interest to you. If you do not agree to our using such data in order to provide you with information on other products, you should indicate your non-agreement on the appropriate section of your Order Form. You may obtain a copy of the data held by us concerning you on request in writing. We reserve the right to charge an administration fee for processing such request. If any data held by us concerning you is incorrect, we will correct it on your written request. Click on the button below to read our Our full privacy policy.
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For further information regarding the information on this page, please contact Stealth Special Vehicles Email: sales@stealthspecialvehicles.com